Account and User Settings

How can I edit a post in the queue that my user has added? I don't see it with the main account.

Learn how to edit the posts that other users in your account created. [Update 23 Jun 2023] 𝗡𝗘𝗪 𝗙𝗘𝗔𝗧𝗨𝗥𝗘: 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗢𝘄𝗻𝗲𝗿𝘀 𝗖𝗮𝗻 𝗡𝗼𝘄 𝗝𝗼𝗶𝗻 𝗮𝗻 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄! When you start a fre ...

NEW FEATURE: Notification Manager Lets You Fine Tune Who Gets Emailed for Each Notification Type

Now you won't get the social account disconnected notifications, you can have them sent directly to your clients! You can have notifications sent directly to your clients! Wat ...

My Youtube Account is Not Showing in Publish Editor

My Youtube Channel Options Are Not Showing Please try this first.Remove Youtube from Account Preference, then add it back and be sure all permissions are granted during authent ...

A user in my account doesn't see all my social accounts

I added a user to my account so she can help me approve posts, but she isn't seeing all my social accounts. You have to make sure that the social profiles that you want to give ...

Manage Users: Making a User an Administrator or a Moderator

You can quickly and easily designate a user as an Admin or Moderator from the Manage Users page. To make a user an Admin/Moderator: To make a user an Admin, click on the u ...

How to Setup a Custom Campaign Domain

Learn how you can use your own domain name for your social media campaigns. Custom campaign domains are awesome. They allow you to use your own domain name for ALL of your camp ...

How to Set Account Preferences

You can set Account Preferences, such as your social account information, moderation settings, analytics integration, conversion tracking code settings, and default company share i ...

Manage Users: Editing a User

You can edit a user’s information (such as username and password) and a user’s permissions. To edit a user: Click Account and choose Manage Users. On the ...

Manage Users: Deleting a User

How to delete a user. To delete a user: Click Account and choose Manage Users. On the Manage Users page, click on the user you want to delete and click the Delete but ...

How to Create a Social Posting Workflow with Multiple Users

Here's how you can customize the social posting settings when working with multiple users. [Update 23 Jun 2023] 𝗡𝗘𝗪 𝗙𝗘𝗔𝗧𝗨𝗥𝗘: 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗢𝘄𝗻𝗲𝗿𝘀 𝗖𝗮𝗻 𝗡𝗼𝘄 𝗝𝗼𝗶𝗻 𝗮𝗻 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄! ...

Manage Users: Adding a New User

How to add a new user To add a new user: Click Account and choose Manage Users. On the Manage Users page, click the New button. On the Create Users page, type a ...

How do I add my social accounts?

Add all your social accounts to a single platform. At the top-right of your screen, click ‘Account’, then choose ‘Account Preferences’ from the drop-dow ...

Manage Users: How to limit visibility to only their own posts for sub-users

Learn how you can limit a user's visibility to only his own posts. 👆 You’re all caught up

Account Settings: How to Customize Your Account Settings

You can enter account information such as Company and Billing Information and Time Zone settings. To enter account settings: 1. Click Account and choose Account Settings.2. On ...

Account Settings: How to Cancel Your Account

These are the steps if you want to close your account. Sorry to see you go!😔 If you are NOT an Agency account: Select Account Settings from the top navigation. Click the ...

How to Setup a Custom Link Shortener Domain

Learn how you can use your own domain name for your social media campaigns. Custom link shortener domains allow you to change the rfr.bz link shortener domain that we use for a ...